Privacy Policy

Last Updated: March 27, 2025

Welcome to ShopNovaCore ("we," "our," or "us"). At ShopNovaCore, we are committed to protecting and respecting your privacy. This Privacy Policy explains how ShopNovaCore collects, uses, discloses, and safeguards your information when you visit our website shopnovacore.shop and use our services.

By accessing or using ShopNovaCore's services, you agree to the collection and use of information in accordance with this policy. Please read this Privacy Policy carefully.

1. Information We Collect

ShopNovaCore collects various types of information in connection with the services we provide:

a) Personal Information

• Full name
• Email address
• Phone number
• Company or brand name
• Billing and shipping addresses
• Payment information (processed securely; not stored by ShopNovaCore)

b) Usage Data

• IP address
• Browser type and version
• Pages visited on shopnovacore.shop
• Time and date of visits
• Referring website URLs

c) Communication Data

When you fill out ShopNovaCore's contact or enquiry forms, we store your submitted information to respond to your query and provide our services.

2. How ShopNovaCore Uses Your Information

ShopNovaCore uses the collected data for the following purposes:

• To process and fulfill your orders
• To respond to enquiries and provide customer support
• To send marketing and promotional communications (where consent is given)
• To send transactional emails regarding your orders
• To improve ShopNovaCore's website and services
• To comply with legal obligations
• To detect and prevent fraud or security breaches

3. Marketing Communications

By submitting ShopNovaCore's enquiry or contact form and checking the consent box, you agree to receive marketing and promotional messages from ShopNovaCore via RCS, WhatsApp, email, or SMS. You may opt out at any time by contacting us at contact@shopnovacore.shop.

4. Sharing Your Information

ShopNovaCore does not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Logistics partners for delivery, payment gateways, and email service providers — only as needed to fulfill your order.
• Legal Authorities: When required by law, court order, or to protect ShopNovaCore's rights.
• Business Transfers: In the event of a merger, acquisition, or sale of ShopNovaCore assets, your data may be transferred.

5. Cookies

ShopNovaCore's website uses cookies to enhance your browsing experience. Cookies are small files placed on your device. You can instruct your browser to refuse cookies or alert you when they are sent. However, some parts of shopnovacore.shop may not function properly without cookies.

6. Data Security

ShopNovaCore implements commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure, and ShopNovaCore cannot guarantee absolute security.

7. Data Retention

ShopNovaCore retains your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data by contacting us at contact@shopnovacore.shop.

8. Your Rights

You have the right to:

• Access the personal data ShopNovaCore holds about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for marketing communications
• Lodge a complaint with a relevant data protection authority

9. Third-Party Links

ShopNovaCore's website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to read their respective privacy policies.

10. Changes to This Policy

ShopNovaCore reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of ShopNovaCore's services after changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or how ShopNovaCore handles your data, please contact us:

• Email: contact@shopnovacore.shop
• Website: shopnovacore.shop